What is it?
Feedback Link is a comprehensive platform designed to gather customer feedback and showcase social proof, making it an essential tool for businesses looking to enhance their online presence. With features like lifetime deals, discounts, and a lifetime subscription, it provides an opportunity for businesses to establish credibility and improve customer engagement.
Feedback Link Features
This platform comes equipped with a variety of features that streamline the process of collecting and displaying customer feedback.
Feature 1: Reviews & Testimonials
Feedback Link enables businesses to generate reviews from satisfied customers on platforms like Google and Facebook, while also allowing them to capture beautiful testimonials. This dual approach not only boosts online reputation but also helps in routing negative feedback directly to the business for immediate resolution.
Feature 2: Social Proof Showcase
With visually appealing widgets such as the “Wall of Proof,” businesses can effectively display their best reviews and testimonials right on their website. This feature enhances trust and encourages potential customers to engage with the brand.
Feature 3: Survey & Poll
The platform includes a sleek and customizable survey tool that allows businesses to gain valuable insights into customer preferences and satisfaction levels. This data can be instrumental in shaping future business strategies and improving customer experiences.
Feature 4: Automation and Integration
Feedback Link automates the feedback collection process by integrating seamlessly with existing software. This means businesses can set up feedback requests on autopilot, ensuring they never miss an opportunity to engage with customers.
Feedback Link FAQ
Question 1: Do you offer an agency plan?
Yes, Feedback Link provides a comprehensive white-label option for agencies, allowing clients to manage their feedback without any visibility of the Feedback Link brand.
Question 2: Is there a video testimonials feature?
Absolutely! The platform supports Full HD video testimonials, which can be showcased in various widgets. This feature is available as a monthly add-on for all users.
Question 3: Can I manage multiple brands with this deal?
This deal is designed for a single business brand; however, it allows for up to five different locations under that brand, each with its own unique feedback link and domain.
Question 4: What happens if I exceed the response limits?
Feedback Link is working on a “Top-up” feature that will allow users to purchase additional responses if they exceed their limits, ensuring continuous engagement with customers.
Conclusion
In summary, Feedback Link offers a robust solution for businesses seeking to enhance their online reputation through effective customer feedback collection. This platform is particularly suitable for small to medium-sized businesses that want to leverage lifetime deals to improve their social proof and customer engagement. However, larger enterprises with multiple brands may find the single brand limitation a drawback.
