Meet Mads
Hi, I’m Mads Singers, a management coach and consultant with over 10 years of experience helping business owners and managers improve their leadership skills and build high-performing teams. My journey started in corporate management roles at companies like IBM and Xerox, and over time, I transitioned to coaching and consulting entrepreneurs, particularly in the online business, e-commerce, and SEO industries.
Mads Singers Management Consulting was born out of my passion for teaching effective management skills. While working in corporate roles, I noticed a significant gap in how managers were trained to handle teams and drive performance. Most business success hinges on people management, yet many leaders struggle with it. My goal was to simplify and demystify the art of management, making it accessible to business owners who want to scale their companies without losing sight of their culture or values.
How does your consulting methodology differ from traditional management practices?
My approach focuses on understanding people at their core, leveraging tools like DISC personality profiling to tailor management styles to individuals. Unlike traditional top-down methods, I emphasize empowering teams, fostering autonomy, and creating systems that enable scalability. My philosophy is that effective management isn’t about controlling — it’s about inspiring and aligning your team with your business goals.
How do you define “effective people management,” and why is it crucial for scaling businesses?
Effective people management is about understanding and motivating individuals to perform at their best while aligning their efforts with the broader company vision. It’s crucial for scaling because, as businesses grow, the complexity of managing people and maintaining productivity increases. Strong management ensures a cohesive team that can handle challenges, adapt to change, and drive the company forward without the founder being involved in every decision.
How has your approach evolved with changes in workplace culture and remote work trends?
Remote work has highlighted the importance of trust and clear communication. My approach has shifted to focus more on setting expectations, creating accountability systems, and fostering a culture of ownership. It’s also reinforced the need for managers to understand and support their team members on an individual level, especially when physical proximity is no longer a factor.
What are the most common hiring mistakes businesses make?
The biggest mistake is hiring based on technical skills without considering cultural fit or personality alignment. Many businesses rush the hiring process or fail to define the role clearly, leading to misaligned expectations.
Another critical mistake most businesses make is not having management training available for people getting hired (or promoted) into managerial roles.
What are the key milestones businesses should achieve to scale to 7-figures and beyond?
To scale to 7-figures, businesses need a few critical milestones:
- Niche Down: Ensure you have identified and mastered “your process”
- Solid systems and processes: These are the backbone of scaling.
- A high-performing team: Invest in the right people and delegate effectively.
- Financial discipline: Understand your numbers and maintain profitability.
- Customer acquisition channels: Diversify and optimize your lead generation strategies.
- Strong leadership: As the business grows, your role as a leader becomes more strategic.
What’s your advice for founders transitioning from a hands-on role to managing larger teams?
The key is letting go of control and trusting your team, while still tracking KPI’s, effectively managing by ensuring the numbers are good. Obviously hiring great people and delegating tasks effectively makes it all easier. Moving your focus to leadership activities like vision-setting, strategy, and team management & development. Remember, your job is not to “do the work” but ensuring it gets done.
How can leaders ensure alignment between business goals and team performance?
Regular communication is critical. Set clear goals, track progress, and provide feedback consistently. Involve your team in the goal-setting process to create buy-in and ensure alignment. Use tools like one-on-one meetings and performance reviews to keep individuals focused and engaged. I highly recommend using heyramp.com for this.
Did you enjoy our interview? Do you have anything to say to our community?
It’s been a pleasure to share my insights with your audience. To your community, I’d like to say this: management isn’t just a skill—it’s a superpower for business success. Invest time in learning and mastering it, and you’ll unlock growth opportunities you never thought possible. Thank you for having me!
