What is it?
Lapsula is a comprehensive appointment scheduling solution, providing a user-friendly online booking interface and mobile apps for both iOS and Android. It’s a powerful tool designed for service businesses, offering a lifetime deal for streamlining appointment management and boosting revenue. With Lapsula, handling bookings becomes a seamless operation.
Lapsula Features
Lapsula boasts a range of powerful features crafted to put service professionals in complete command of their calendars and business. Here’s what makes it stand out.
Easy Booking Process
With Lapsula, your clients can make appointments in just three clicks. The platform allows you to customize your intake process with intelligent forms and essential questions. This allows you to gather required information in advance of every appointment, ensuring a smooth start to every client interaction.
Team Performance Management
Lapsula allows you to take full control of your team’s schedules. You can track performance, monitor bookings, and optimize your team’s availability in real-time. This feature ensures efficient scheduling and maximizes your team’s productivity.
Seamless Payment Processing
Turn bookings into revenue by accepting credit cards and digital payments seamlessly. Lapsula provides your clients with the professional payment experience they expect, ensuring you get paid on time, every time without chasing payment.
Mobile Business Management
Manage your business on the move with instant push notifications for all new bookings, schedule changes, and cancellations. The mobile app keeps you always in the loop, allowing you to never miss a beat and stay in complete control of your business.
Flexible Scheduling
Take control of your calendar using flexible booking rules. This feature allows you to adjust the scheduling settings to meet your unique business needs ensuring the system works the way you want it to.
Lapsula FAQ
How difficult is it to set up SMS reminders?
Setting up SMS reminders is straightforward. After creating a Twilio account, you can connect it with Lapsula under “Settings” > “Plugins & Integrations.” Then, simply enable SMS reminders in the “Notifications & Reminders” area. Twilio will charge you for each SMS message.
Can I attach a unique form to new patient bookings only?
Yes, to attach forms specifically for new patients, consider creating a dedicated service with a unique form for this purpose. This approach enables you to customize the booking process for different client types.
Can I embed Lapsula into my website?
While a direct embed feature was not initially available, Lapsula is soon releasing a website embed option as well as a WordPress plugin. In the interim, a redirection from a custom subdomain to the Lapsula booking page is possible.
Does Lapsula support recurring payments?
Lapsula is actively working on incorporating a recurring bookings feature, and the system for recurring payments is being finalized. ACH payments, supported by Stripe, should be able to be enabled. Payments are set up directly in Lapsula, some settings are managed within Stripe dashboard.
Can I set up buffer times between appointments?
The option for buffer times between appointments will be available soon. This is a feature highly requested by users to better manage their appointment schedules.
Can I use Lapsula for multiple business locations?
Currently, Lapsula works best with a one-account-per-business model, but there is flexibility in how you set up services and schedules to cater for multiple locations. Though for the best management, it is advised to have separate accounts for each location.
How does Lapsula handle SMS and WhatsApp notifications?
Notifications are set up via Settings > Reminders. SMS notifications require a Twilio account, but WhatsApp notifications are native to Lapsula and the content is not yet customisable. All notifications go to the client who made the booking.
Is Lapsula suitable for restaurant reservations?
Lapsula is not designed for restaurant reservations. It lacks the capacity management for tables; but a workaround would be to set up one staff member per table, allowing you to manage schedules for each table as if it were a staff member.
Can I customize the “Choose employee” text on the booking page?
The “Choose employee” text is now updated to a more generic “Choose professional”. Customisation of this text is being considered for future updates.
Conclusion
Lapsula presents a strong choice for service professionals wanting a user-friendly and efficient scheduling tool. It suits solo practitioners and larger teams, offering features to streamline booking, manage team schedules, and process payments. The lifetime deal available makes it an attractive investment. However, those requiring white-label solutions, a direct Iframe embed for websites, or native restaurant reservation capabilities will find that Lapsula might not immediately meet all their needs. Despite that, the active and responsive team behind Lapsula is working hard to improve the tool and add features requested by users. This ensures a continuously improved user experience and functionality.
