What is it?
ManyContacts is an extensive platform created for businesses that utilize WhatsApp for sales or client assistance, providing a complete solution for managing numerous communications and is offered as a lifetime deal.
ManyContacts Features
ManyContacts provides a comprehensive suite of features designed to enhance WhatsApp-based business interactions, including automation and team collaboration tools.
Team Collaboration
Assign WhatsApp chats to coworkers or groups, enabling real-time collaboration and shared responses to customer inquiries, enhancing team performance and reducing operational expenses.
Chatbots & Automation
Create chatbots effortlessly to automate workflows, assisting leads through the sales process and allowing for immediate responses and faster service.
Sales Funnel View
Enhance your sales process by using the funnel-based perspective, providing better client journeys that results in closing more transactions and achieving higher conversion rates, potentially up to 40%.
Unlimited Communication
Engage in boundless contacts and conversations, guaranteeing you’ll never miss an opportunity for communication or connection with clients.
Scheduled Messages
Plan your communications effectively with message scheduling, ensuring timely follow-ups with leads without the risk of overlooking important interactions.
Internal Notes & Organization
Keep your team organized with internal notes that team members can access, allowing smooth transitions and helping conversations resume easily.
Quick Responses
Enhance communication effectiveness by using ready-made rapid responses that reduces the need for repeated typing, saving valuable time and ensuring uniformity in client interactions.
Conversation Categorization
Sort chats using labels to ease identification and make searching easier, with ability to filter and later export, facilitating data management.
Powerful Search
Quicky locate specific conversations with the help of strong search tools that ensure you’ll never miss a message.
Free Add-ons
ManyContacts provides added perks, like a WhatsApp Widget for your website, and a WhatsApp link and QR creator, ensuring enhanced interaction and easy message initiation.
ManyContacts FAQ
Currently, ManyContacts only provides integrations with WhatsApp; however, the possibility of adding other social media platforms in the future is being considered.
How many WhatsApp accounts can I link with a single license?
A single license of ManyContacts allows you to connect only one WhatsApp number, which can then be used by two agents.
Is there a catalog feature within the CRM?
ManyContacts CRM does include a catalog feature, but a detailed video explanation is not presently available. Further details about the implementation and use of the catalog can be acquired through support channels.
How are AI credits managed?
AI credits for ManyContacts are managed independently, requiring a separate purchase. Upon signup, users receive 20 free AI credits for trial use. Further credits can be purchased as needed.
Do I pay for each message sent through ManyContacts?
When using ManyContacts through the standard WhatsApp QR code, there are no per-message costs, while there are conversation based charges when utilizing the WhatsApp API, which is outlined by Meta’s pricing policies.
Can I Import contacts to ManyContacts?
Yes, you can import contacts using an Excel template offered by the platform, helping to handle large contact lists effectively.
Can I send bulk messages to a WhatsApp group?
Sending bulk messages to a WhatsApp group is currently unavailable; however, this function is available with the WhatsApp API.
Can I change the linked WhatsApp number?
Yes, you can change the linked phone number by first unlinking the ManyContacts account from your WhatsApp device settings, deleting conversation history from the application, then relinking a new WhatsApp number.
How many chatbot levels are available with this deal?
The AppSumo lifetime deal provides three chatbot levels; additional levels require a higher package.
Can I add more agents?
The deal included with this purchase gives access to two agents. If you require more agents, there are monthly subscription options that allow for the inclusion of up to 10 agents.
Can I create multiple pipelines?
Yes, the ability to have different pipelines is now available within the tool, catering to different business needs.
Conclusion
ManyContacts offers a robust solution for companies seeking to boost their WhatsApp-based business strategy, providing enhanced team cooperation, automation, and sales monitoring. This platform may be an ideal solution for small and medium businesses that focus on streamlining client communications, and improving sales. Though some users have mentioned performance and customer service concerns, the 60-day guarantee makes it a risk free try. This lifetime deal could provide long-term benefits, enhancing team productivity and customer contentment.
