Communication is a customer helpdesk platform packed with shared inbox, live chat, and knowledgebase. It helps your team work more efficiently and effectively.
Highlights (TL;DR):
Manage all your email, chat, and team conversations in a shared inbox.
Every message received to your shared inbox is accounted for, and you can automatically or manually assign it to someone on your team.
Automated Workflows allow team members to devise a series of steps that need to be taken to resolve a customer query.
Filter the Threads based on Thread opened time, the last message sent time, Assignee, and more.
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Our Group Discussion
We have not discussed this deal on our private Facebook group. If you are interested, you can join and start a discussion at https://www.facebook.com/groups/alstonantony
