Do you have a hard time keeping track of the procedures for managing your employees and customers? You will be able to sort things out with the help of a good ticketing system.
Designed to efficiently manage customer care requests, S-easy is a cloud-based helpdesk ticketing system. Using this helpdesk ticketing system, corporate staff from different departments can manage, document, and measure their requests. As a result, your business will be strengthened.
Highlights
- Teams can be easily created and responsibilities assigned.
- Agents, clients, and customers can receive email notifications from S-easy.
- Your customers can provide feedback on your customer service with S-easy.
- A simple and intuitive user interface makes this tool easy to use.
- To ensure that tickets are closed to satisfaction, S-easy opens them daily, monthly, and weekly to relevant teams.
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