What is it?
AnyChat provides a versatile widget that appears on every page of your site, enabling visitors to reach you through their preferred messaging method. This lifetime deal provides multiple contact methods and can be customized to fit your brand.
AnyChat Features
AnyChat offers a variety of features designed to enhance customer interaction and provide a seamless communication experience.
Multifunctional Contact Button
The AnyChat widget acts as an all-in-one multifunctional contact button, providing many methods to connect with your site visitors. This allows you to support customers across multiple platforms.
Live Chat Integration
Real-time interaction is crucial, and this widget provides live chat integrations, enabling you to instantly connect with site visitors. It’s easier than ever to answer queries, deliver assistance, or engage in conversations with your audience.
Customizable Forms
You have the ability to design your own callback and direct email forms. Easily include or exclude fields and buttons, adjust labels, placeholders, position, and more to align with your site’s design. Receive a notification each time a customer utilizes these forms, so you never miss important messages.
Extensive Messaging Platform Support
The platform integrates with a variety of messengers that support deeplinking technology. This includes major platforms such as WhatsApp, Telegram, and Facebook Messenger. It makes it simpler to connect using a preferred method and still share links with your customers.
Integration with Existing Tools
AnyChat seamlessly connects with a number of existing tools, such as Google Analytics for tracking, reCaptcha V3 to prevent spam, Twilio for SMS notifications, and OneSignal for WebPush notifications. This simplifies the process of integrating your customer communications with a wide range of platforms and applications.
AnyChat FAQ
Can I set working hours for the widget?
Currently, you can only hide the widget during specific time periods by adjusting advanced settings. However, more detailed settings for working hours are planned for the future to increase flexibility.
Yes, the chat can be transferred to another agent within the system. This allows you to manage conversations more efficiently within a team or to assign an issue to the most qualified agent.
Can forms outside the chat widget be linked to support tickets?
The functionality to link forms outside of the chat widget to support tickets was resolved via email. You can achieve this with the tools available with the software.
Is there an Indian Payment gateway option?
Currently, the only supported payment gateway is Stripe. However, additional payment options will be included in the future to support a wider range of payment options.
Conclusion
AnyChat is a robust tool for businesses seeking to improve their website’s customer engagement. Its lifetime deal makes it a cost-effective solution for those who require an all-in-one communication widget. It suits businesses looking for advanced integration options and a variety of messaging channels. It is also for those who want to tailor their widget to match their brand’s identity. However, it might not be the best fit for those who require very specific regional payment gateway options or have complex requirements for RTL languages.
