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Introduction
HelpGent is a cutting-edge asynchronous communication tool designed to enhance customer support and streamline communication processes. With HelpGent, website owners can provide efficient and timely assistance to their users, ensuring a seamless user experience.
This WordPress plugin offers an asynchronous approach to customer support by allowing users to submit their queries through video & voice messaging, screen recording, and text messaging. It means that users can send their messages at any time, and support agents can respond at their convenience. This eliminates the need for real-time communication and ensures that both parties can engage in a productive dialogue without being restricted by time zones or availability.
Moreover, its seamless integration with Directorist, a mighty directory plugin, makes it easy to revolutonize directory business with leads and boost conversions. Finally, HelpGent can elevate customer support capabilities, improve response times, and ultimately enhance user satisfaction.
Highlighted Features
- Video messaging asynchronously
- Voice messaging
- Screen recording & sharing
- Text messaging
- Offloading media to Google Drive
- Attractive builder with customization
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