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LiveAgent Lifetime Deal

What is it? A complete help desk that brings all your support tickets into one dashboard so you can provide better customer service and be more efficient.

Categories: Chat & Support

Deal Type: Lifetime Deal

Is Deal is Active?: Finished

94% OFF

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Welcome to LiveAgent review of lifetime deal, If you’ve ever gotten dizzy just thinking about how many different channels customers submit support messages through, you’re not alone.

The fact of the matter is, there are just way too many to keep track and the only thing that could make this situation better is a tool that lets you monitor all your tickets in one place.

All-In-One tool for excellent customer support. Email ticketing, Call Center, Live Chat, Knowledge Base, Contact & Feedback forms.

Live Agent is developed by QualityUnit, the business that also created the leading affiliate management software Post Affiliate Pro. Located in Slovakia, the Quality Unit leverages the best engineering minds of Europe.

LiveAgent is a web-based live chat and helpdesk software. It covers all support channels: Email, Live Chat, Call Center, Contact forms, Feedback Forms, Knowledge Base, Internet sites(Twitter and Facebook), and integrates them into one environment.

It grabs your emails and transforms them into tickets for more comfortable use. Everything is easy to get at and manageable.

LiveAgent is helping companies like Lexmark, Huawei, SolidTrustPay, UPC, … and 5000 more to provide exceptional customer care in every possible way.

LiveAgent dashboard, you’ll have multi-channel support for email, live chat (customizable LiveAgent widget), voice, and social pages.

Yes, you read, right. LiveAgent gives you access to real-time chat that won’t only let you talk to visitors but will also demonstrate how many website visitors you have and where they are coming from.

And LiveAgent gets the quickest chat widget, with chat displayed speeds at 2.5 seconds! (Most other widgets come in around 5 seconds.)

You can filter and prioritize your dashboard to remain together with what counts most.

All the conversations which come rolling in will be turned into tickets that can be assigned, merged, split, and tagged.

This new streamlined ticket process will bring about a better experience for you as well as your customers.

LiveAgent has an integrated CRM that enables you to store customer info and previous ticket history. (There’s even the capability to load more data from external CRMs/sources with API.)

You’ll likewise have a support portal where your customers will get answers to questions if you are not around. (You can also quickly link to articles while in a chat!)

So when you remain, you can decide what categories you can be found to respond to. For example, if you would like only to answer email tickets and your partner only wants to answer social media tickets, you can do that.

Furthermore, LiveAgent enables you to generate information on your team like time spent on LiveAgent, the number of tickets resolved, and other brag-worthy stats.

LiveAgent is more customizable and flexible than other tools.
In case you are already using another platform, LiveAgent comes with an automated migration tool, which makes some transitions seamless.

Highlights (TL;DR):

Multi-channel support for email, live chat, voice, and social pages.

Create multiple self-service portals for your several brands, products, or types of clients.

Store customer info and previous ticket history with a built-in CRM.

Best for: Business that want to tackle all their customer support within one robust platform.

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