What is it?
NewOaks AI is an AI-powered conversational chatbot designed to automate customer interaction and appointment arrangements 24/7 through phone, SMS, and web chat, now available with a **lifetime access**. It’s an excellent solution for growing enterprises that encounter challenges in promptly addressing inquiries across different communication channels.
NewOaks AI Features
NewOaks AI provides an extensive set of functionalities designed to improve client engagement, streamline operations, and automate key business processes. Here’s a detailed rundown of its primary features:
AI Voice Call (Coming Mid-November 2024)
This forthcoming feature will use ChatGPT Realtime Audio API to provide realistic, human-like interactions across over 50 languages with practically no latency. Users will have the option to choose from eight different voice personas, making it ideal for enterprises seeking effective, around-the-clock client interaction with a natural conversational flow.
Omni-Channel Lead Conversion
NewOaks AI integrates with various platforms, including Facebook, Instagram, and WhatsApp, to facilitate comprehensive lead generation. This omni-channel approach ensures that no potential client is overlooked, maximizing conversion opportunities across different digital touchpoints.
One-Click Multi-Source Training
This enables users to train the AI chatbot rapidly using diverse data sources. This feature streamlines the setup process, permitting businesses to swiftly deploy a knowledgeable chatbot with relevant information at its fingertips.
Conversational Appointment Scheduler
NewOaks AI transforms appointment arrangement by enabling natural conversations via chat, call, or text, simulating interactions with a human assistant. The AI comprehends scheduling needs across various platforms, providing a seamless and hassle-free booking experience, whether on the website, by phone, or via messaging.
Lead Capture
The AI Business Cards function transforms digital business cards into AI-driven lead generators. By sharing via QR codes or social media links, the intelligent chatbot engages visitors promptly, answering inquiries and scheduling appointments, thus turning every scan and click into qualified leads with automated follow-ups.
Missed Call Text Back
This functionality ensures businesses never miss an opportunity. When calls go unanswered, the system automatically sends personalized SMS responses via Twilio or Google Voice, followed by intelligent chatbot interactions trained on the business knowledge base. It keeps conversations going and converts missed calls into significant engagements.
CName Custom Domain
With the CName custom domain feature, businesses can maintain branding coherence by utilizing their own domain name for the chatbot. This customization option reinforces brand identity and instills greater trust with users interacting with the AI chatbot.
Bi-Directional Webhook/API
The bi-directional Webhook/API capabilities permit seamless integration with existing CRM systems and other third-party tools. This real-time data exchange ensures that the chatbot can fetch and update information dynamically, tailoring interactions based on the latest client data.
LiveChat on Mobile and Desktop
NewOaks AI’s Mobile Live Chat enhances client interaction by delivering prompt, intelligent responses to prospects 24/7. Compatible with iOS and Android, it enables real-time notifications and seamless conversation management, ensuring no opportunity is missed whether at the desk or on the go.
Flow Builder
The Flow Builder allows users to design intricate workflows using simple English commands, eliminating the need for complex drag-and-drop interfaces. By describing the sales funnel process naturally, the system transforms it into automated workflows, seamlessly integrating with the CRM and third-party tools in real-time.
Social Media Integrations
NewOaks AI integrates with social media platforms like Facebook, Instagram, and WhatsApp, providing a unified approach to client engagement and lead generation. This multi-channel presence ensures that businesses can effectively communicate with their target audience across diverse digital touchpoints.
Pabbly Integration
The integration with Pabbly Connect allows users to automate tasks and workflows between NewOaks AI and other applications. This capability streamlines operations by automating repetitive tasks, liberating valuable time for business owners to focus on strategic activities.
Twilio and Google Voice Integration
NewOaks AI seamlessly integrates with Twilio and Google Voice, providing cost-effective SMS communications and automated client interaction. Powered by business data, it provides personalized interactions and smart follow-ups at preset intervals, offering intelligent client management with automated closure tracking.
Go High-Level Integration
The Go High-Level integration enables users to merge NewOaks AI with the Go High-Level marketing platform, offering an all-in-one solution for marketing automation and client management. This integration streamlines processes such as lead capture, follow-up, and engagement, all within a single platform.
Airbnb Integration
Specifically designed for the hospitality industry, the Airbnb integration enables the chatbot to manage bookings, answer inquiries, and offer tailored recommendations for guests. This feature automates routine tasks, freeing up hosts to focus on delivering remarkable guest experiences.
NewOaks AI FAQ
What exactly is NewOaks?
NewOaks is an AI chatbot builder that empowers you to train ChatGPT using your own data. It allows you to integrate a chat widget into your website and enable Text SMS functionality. Simply upload a document or include a link to your website, and you’ll have a chatbot prepared to address any inquiries regarding its content.
Is the Text SMS feature available?
Indeed, but this functionality is exclusively available for paid users. Instructions on how to utilize it will be provided upon signing up and logging into your account.
What data format is required?
Currently, you can upload single or multiple files in formats such as .pdf, .txt, .doc, and .docx, or you can paste text directly. Alternatively, you can add a link to your website for data scraping.
Can instructions be provided to my chatbots?
Absolutely, you have the ability to adjust the base prompt and personalize your chatbot by assigning a name, defining personality traits, and providing instructions on how to answer questions, like restricting responses to a specific language such as French.
Where is my data kept?
The document content is securely hosted on Microsoft Azure servers in the us-east region.
Does NewOaks support other languages?
Yes, NewOaks supports around 95 languages. Your sources can be in any language, and you can ask questions in any language as well.
Is there a free plan available?
Yes, every registered user is provided with a FREE plan that includes 100 message credits each month.
How can I incorporate my chatbot into my website?
You have the option to embed an iframe or include a chat bubble at the bottom right of your website. To accomplish this, simply create a chatbot and click on “Embed on website.” Furthermore, you can use the API to interact with your chatbot from any location!
Does it leverage GPT-3.5 or GPT-4?
By default, your chatbot utilizes gpt-3.5-turbo; nevertheless, you have the choice to utilize gpt-4 on the Standard and Unlimited plans.
Can I distribute a chatbot that I’ve developed?
Indeed, by default, every chatbot you create is designated as private; however, you can modify the settings to render it public and share it with anyone you choose.
Conclusion
NewOaks AI emerges as a robust solution for businesses seeking to automate customer engagement and streamline their operations. Its extensive array of features, including AI Voice Call, Omni-Channel Lead Conversion, and Conversational Appointment Scheduler, provides substantial value. NewOaks AI is particularly well-suited for businesses aiming to enhance their client interaction and optimize their sales funnels. However, organizations that require highly specialized AI capabilities may find the platform’s generic templates somewhat limiting. Overall, NewOaks AI represents a compelling option for those seeking an effective and easy-to-use AI chatbot builder, especially if they are interested in securing a lifetime deal.
