What is it?
Spokk is an AI-fueled feedback and review generator that transforms customer input into high-quality, ready-to-post feedback in just a few selections. It enables effortless feedback collection and aids in generating 5-star reviews. Get Spokk today for a **lifetime deal** to automate feedback gathering and craft perfect reviews in seconds.
Spokk Features
Spokk revolutionizes how you gather customer feedback and transform it into shining reviews. It automates the entire process, saving you valuable time and effort, while also improving customer interactions.
Effortless Feedback Collection
Spokk simplifies the feedback process, enabling you to compile insightful customer data in a single, streamlined step. With its intuitive interface, collecting valuable input has never been simpler, ensuring you gain a clearer understanding of customer experience without cumbersome processes.
AI-Generated Reviews Made Easy
Utilizing Spokk’s AI-driven approach, convert basic feedback into polished, five-star reviews effortlessly. This feature allows businesses to transform raw customer input into compelling testimonials, enhancing their brand reputation and attracting new customers with ease.
Seamless Customer Engagement
Extend customer interactions further by utilizing instant replies and rewards. Spokk facilitates deeper engagement by enabling prompt responses and incentivizing customers, creating lasting relationships, and enhancing brand loyalty.
Customizable Review Generation
Elevate personalization of reviews and make them more relevant to specific customer experiences. Customization options allow you to tailor each review to reflect the specific nuances of the customer’s feedback, yielding more genuine and impactful testimonials.
Spokk FAQ
Can you import reviews from other platforms like Google My Business or LinkedIn?
While not currently available, integrating and presenting reviews from various platforms such as Google My Business is planned on Spokk’s roadmap. The team appreciates specific requirements to shape the reputation management features and encourages users to share their needs for consideration.
After a customer submits feedback, do they need to log into each platform to publish it?
After submitting feedback through Spokk, the personalized review will be available in your Spokk dashboard. They must be logged in to the respective platforms (Trustpilot, Google Reviews, Yelp, etc.) to post the review, as these platforms don’t allow businesses to submit reviews on their behalf due to anti-manipulation policies. Spokk focuses on simplifying this by providing customers with a review draft, increasing the likelihood of receiving written reviews.
How can the AI-generated feedback incorporate a more genuine touch?
The AI-generated reviews are personalized using real customer inputs, including feedback attribute ratings, written comments, staff member performance, and service selections. This approach ensures each review is uniquely tailored to the customer’s experience, prioritizing genuine feedback and conciseness. Businesses can further customize the length and tone of reviews to align with their brand.
If I buy tier 3 or 4, will I be able to manage the reviews for my clients?
Only Plan 4 includes access to the Agency Plan, which lets you manage multiple clients. Managing reviews (reputation management) isn’t supported yet. It’s on our roadmap, but it will take some time to roll out since we first need access to the Google My Business API.
Conclusion
Spokk is the perfect solution for those seeking to streamline customer feedback and transform it into stellar reviews. This system is best suited for businesses seeking to automate their review gathering process and improve their online reputation. However, those requiring direct integration with review platforms or extensive customization options might find current features limiting. Grab this **lifetime deal** now and start turning customer feedback into five-star testimonials!
