Desky is a simplified helpdesk ticketing system + live chat platform for growing startups and businesses.
With Desky, you can make your support platform easily. The goal of the platform is to provide a non-bloated and straightforward to operate a ticketing system.
Desky gives you to assign, prioritize, and track your customer queries and support requests faster, more comfortably, and from anywhere you go.
Highlights (TL;DR):
Enrich your support with unlimited knowledge sharing articles to help your customers.
Desky comes with IMAP Email integration feature. You can convert incoming emails into tickets.
Create unlimited internal departments and add support agents to collaborate on individual tickets.
Customize your Desky with the language your customers are looking for.
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Easy Ticketing System
Allow your visitors to submit support tickets, as well as your support agents to manage them.
Live Chat
Customers love real-time support and getting answers with their questions at that moment.
Personalized branding
Has your homepage personalized just how you want? Customize logo, color, and content.
Smart integrations
Find smart integration support for Envato, Slack, WooCommerce, Mattermost, and more.
Articles & Knowledge Base
Enrich your support with extensive knowledge-sharing articles to help your visitors.
Departments & Agents
Create unlimited internal departments and add support agents to collaborate on individual tickets.
Deal group discussion
We have discussed this SaaS on our private Facebook group. If you are interested, you can join in the discussion at https://www.facebook.com/groups/alstonantony/permalink/413755832840962/
